Australian owned · No lock-in contracts · Free IT audit
IT management that keeps your business running.
Proactive IT management, cybersecurity, cloud services, and web development for growing businesses. One accountable team handles everything. Monitored around the clock, supported when it matters.
Same-day
Response guarantee, every plan
$0
IT health check, no charge
24/7
Monitoring on every plan
Technology platforms we work with
Microsoft 365Google WorkspaceSentinelOneHuntressNinjaOneAcronisCloudflareTailscale
70%
of business IT time goes on fixing problems rather than driving growth
CompTIA State of the Channel
$46K
average cost of one data breach for an Australian small business
IBM Cost of a Data Breach Report
43%
of Australian cyberattacks are aimed at small and medium businesses
Australian Cyber Security Centre
49%
of businesses that cut downtime put it down to better managed IT
Gartner IT Operations Research
Zero risk to get started
Try before you commit. No cost, no pressure.
Three ways to see what we do. No cost, no commitment.
Always Free
IT Health Check & Audit
A proper look at your current setup: devices, network, security exposure, and software risk. You get a written report with clear priorities. No sales pitch, just the facts.
1–2 hours on-site or remote · Written report delivered same day
Free Add-On
Digital Presence Starter Pack
Three branded social media posts designed for your business, plus your Google Business Profile set up and optimised. A proper sample of what we deliver every month.
3 branded posts · Google Business Profile setup
30-Day Trial
Full Managed IT Trial
Your business on our full managed IT platform for 30 days. Monitoring, patching, and helpdesk running exactly as they would for a paying client. Min 5 users, no lock-in.
Min 5 users · No obligation to continue
Our Services
One provider for everything your business needs.
Managed IT, cybersecurity, cloud, and connectivity. Handled by one Melbourne team. No passing the buck between providers.
Managed IT Services
Monitoring, helpdesk, patching, backups, Microsoft 365, and network monitoring. Everything that keeps your business running day-to-day.
Learn more
Cybersecurity
Endpoint protection, email security, DNS filtering, firewall management, VPN, MFA, and Essential Eight assessments. Built around the ACSC framework.
Learn more
Cloud Services
Cloud migrations, virtual servers, Microsoft 365 management, cost optimisation, and DevOps automation across Azure and AWS.
Learn more
Web Design & Development
Business websites, landing pages, e-commerce, and ongoing maintenance. Designed, built, and hosted by the same team managing your IT.
Learn more
Digital Presence FREE
Social media, Google Business Profile, and brand design. Included at no extra cost for every IT client.
Learn more
Ad-Hoc & Project Services
One-off jobs, urgent callouts, office setups, migrations, and security projects. Scoped and priced upfront, no ongoing commitment.
Learn more
Why Melbourne businesses choose us
Enterprise quality. Local accountability.
Most Melbourne SMBs get stuck choosing between big MSPs that ignore small clients, or cheap operators who disappear when things go wrong. We sit in a different category.
Fixed costs. no surprises
Priced per user, per month. Predictable billing with no surprise extras.
Proactive, not reactive
We fix problems before your team notices them. Not after they've spent half the morning trying to log in.
Enterprise security, SMB pricing
The security stack that enterprise IT teams run: EDR, DNS filtering, and email protection. Available at SMB pricing, managed for you.
Melbourne-based team
Call us and you reach the same Melbourne engineer who set up your environment. No call scripts, no overseas helpdesks, no explaining your setup from scratch.
No lock-in contracts
Month-to-month. We don't use contracts to hold onto clients. We rely on doing the job well.
Digital presence included free
Every managed IT client gets social media, Google Business Profile management, and brand design included. No other Melbourne MSP offers this.
Beat any written quote by 10%
Got a quote from another Melbourne MSP? Show us the written proposal and we will beat it by 10%, matched service for service.
Trusted technology partners & platforms we work with
Microsoft
Google
Microsoft 365
SentinelOne
Huntress
NinjaOne
Atera
Acronis
Veeam
Tailscale
Cisco
Cloudflare
Azure
AWS
Sophos
Fortinet
Datto
Backblaze
Free. No commitment required.
See what properly managed IT looks like for your business.
Book a free IT health check and we'll walk you through your current setup, identify the gaps, and give you a clear picture of what needs attention. No cost, no obligation.
Everything your Melbourne business needs. One provider.
Managed IT, cybersecurity, cloud, connectivity, digital presence, and project services. One accountable Melbourne team.
Managed IT Services
24/7 monitoring, helpdesk, patching, backups, and Microsoft 365. Your complete remote IT department, handled by one accountable team.
View service →
Cybersecurity
ACSC Essential Eight aligned. EDR, email security, DNS filtering, MFA, and Essential Eight assessments.
View service →
Cloud Services
Cloud migrations, virtual servers, Microsoft 365 management, cost optimisation, and DevOps automation across Azure and AWS.
View service →
Web Design & Development
Business websites, landing pages, e-commerce, and ongoing maintenance. Designed, built, and hosted by the same team managing your IT.
Learn more
Digital Presence FREE
Social media, Google Business Profile, and brand design. Included free with every IT plan.
View service →
Ad-Hoc & Project Services
One-off jobs, urgent callouts, office setups, migrations, and security projects. Scoped and priced upfront, no ongoing commitment.
View service →
Home/Services/Managed IT
Managed IT Services
IT that runs properly in the background.
Most small businesses either wing it with whoever is "good with computers" or pay too much for a large MSP that treats them as a low priority. Onvelo sits in the middle. A dedicated Melbourne team running your IT properly, at a price that makes sense for your size.
Monitoring runs 24/7. Issues caught and resolved before your team is affected.
Same-business-day response on every support request, every plan
Melbourne engineers only. The same people every time.
Simple monthly billing with no surprise extras.
What's included
What's included in every managed IT plan.
Remote Monitoring & Management
24/7 monitoring of all devices and servers, automated patching, real-time performance alerts, and asset inventory management across your entire environment.
Helpdesk & End User Support
Fast, friendly support for your team via phone, email, or remote session. Real Melbourne engineers who already know your environment. No starting from scratch on every call.
Microsoft 365 & Google Workspace
Full setup, administration, licensing, and ongoing support for Microsoft 365 and Google Workspace. Covers Teams, SharePoint, OneDrive, email, and user account management.
Backup & Disaster Recovery
Automated, encrypted backups of endpoints, servers, and Microsoft 365 data. Fast, tested restores when you need them. Protection against ransomware, hardware failure, and accidental deletion.
Device Procurement & Deployment
We source, configure, and deploy laptops, desktops, and peripherals. Fully set up and ready for your team from day one. No more unboxing and hoping everything works.
New Staff Onboarding & Offboarding
New employee device setup, account creation, software licensing, and access provisioning. All handled quickly and professionally. Offboarding managed securely to protect your business.
Network & ISP Monitoring
Continuous monitoring of your switches, routers, and internet links. When your ISP is the problem, we log and escalate the fault on your behalf. Your team keeps working while we deal with it.
Managed IT means handing the day-to-day running of your IT environment over to a specialist team. Rather than calling someone when things break, your systems are monitored, maintained, and secured continuously. For growing businesses, it delivers the same level of IT coverage as having an in-house team, without the overheads.
Pricing varies based on the size of your business and the services you need. Every quote is tailored. we don't apply one-size pricing across different businesses. Contact us and we'll come back with a clear proposal within one business day.
Onvelo Technologies guarantees a same-business-day response for all support requests across every plan. Advanced plan clients receive a priority 4-hour response SLA. You'll always deal with a Melbourne-based engineer who knows your environment.
No lock-in contracts. Onvelo Technologies operates on a month-to-month basis. We keep your business because of the quality of our service. Not because we have you locked in. We also offer a free 30-day managed IT trial for businesses with 5 or more users, so you can experience exactly how we work before making any commitment.
We specialise in Melbourne-based small and medium businesses with 5 to 50 users. If you're past the point where one person can handle IT on the side, but not yet at the size where an in-house IT manager makes sense. that's exactly who we work with. We support businesses across professional services, legal, accounting, construction, healthcare, retail, and more.
Yes. Onboarding starts with a full audit of your current environment. We integrate around what you already have and don't recommend changes unless there's a genuine reason. cost saving, security improvement, or reliability.
Free. No commitment required.
Start with a free IT health check.
We'll assess your current environment and show you exactly what needs attention. No cost involved.
Home/Services/Cybersecurity
Cybersecurity Services
Cybersecurity built for businesses that can't afford a breach.
Small businesses are targeted precisely because they tend to be less protected. We fix that by deploying the same security controls used by large organisations, scaled and priced for businesses of your size, and aligned to the ACSC Essential Eight framework.
Aligned with ACSC Essential Eight & NIST Cybersecurity Framework
24/7 threat monitoring and automated incident response
Endpoint detection and response running on every device. Catches ransomware, malware, and advanced threats in real time and contains them automatically before they spread.
Email Security & Anti-Phishing
Email is the number one entry point for attacks. Our filtering stops phishing, spoofing, and business email compromise before it reaches anyone's inbox.
DNS Filtering & Web Protection
Malicious sites and command-and-control traffic blocked at the DNS layer. The threat is stopped before a connection is even made. Applies to office and remote workers alike.
Multi-Factor Authentication (MFA)
MFA enforced across every account and application. One of the highest-impact security controls available, and an Essential Eight requirement.
Essential Eight Assessment
We assess your business against all eight ACSC controls: application control, patch application, macro settings, user application hardening, admin restrictions, patching OS, MFA, and regular backups. and deliver a prioritised remediation roadmap.
Security Awareness Training
Regular training that teaches your staff to spot phishing, social engineering, and suspicious behaviour. The best technology in the world doesn't help if someone clicks the wrong link.
The Essential Eight is a cybersecurity framework developed by the Australian Cyber Security Centre (ACSC) outlining eight mitigation strategies to protect against cyber threats. application control, patch applications, configure Office macro settings, user application hardening, restrict admin privileges, patch operating systems, multi-factor authentication, and regular backups. Originally designed for government, it's now the gold standard for Australian businesses of all sizes. Onvelo Technologies' cybersecurity services are fully aligned with the Essential Eight.
The most common threats to Melbourne SMBs are phishing emails (often targeting Microsoft 365 or banking credentials), ransomware attacks that encrypt your files and demand payment, business email compromise (BEC) where attackers impersonate executives or suppliers to redirect payments, and credential stuffing attacks using leaked passwords. All of these are preventable with the right tools and controls in place.
Onvelo Technologies provides both managed IT and cybersecurity as an integrated service. which is the best approach for SMBs. When IT management and security are handled by the same provider, there are no gaps between systems, faster incident response, and better visibility across your entire environment. Our cybersecurity services are also available as a standalone service for businesses that already have an IT provider.
We assess your business against all eight ACSC controls across four maturity levels (0 through 3). The assessment identifies gaps in your current security posture and produces a prioritised remediation roadmap. starting with the controls that will have the biggest impact on reducing your risk. The findings are presented in a clear, jargon-free report you can act on immediately or use for cyber insurance purposes.
Yes. Australian cyber insurers are increasingly requiring businesses to demonstrate specific security controls before issuing or renewing policies. particularly MFA, EDR, and regular backups. Onvelo Technologies' Advanced plan includes a cyber insurance readiness report that documents your security posture and the controls you have in place, which can significantly strengthen your insurance application and reduce your premiums.
Get your free security assessment.
We'll review your current security posture and identify your biggest risks. No cost, no obligation.
Home/Services/Cloud Services
Cloud Services
Cloud infrastructure built right from the start.
Whether you're moving to the cloud for the first time or trying to get more out of what you're already running, we design, deploy, and manage your environment across Azure and AWS. Security and cost control are built in from day one. Not added as an afterthought.
Microsoft Azure & AWS architecture and deployment
Security integrated into every cloud deployment by design
Cloud cost optimisation. Pay only for what you actually use.
Ongoing management, monitoring, right-sizing, and DevOps automation
Cloud services
What we cover across cloud services.
Cloud Migration
On-premise to cloud migrations planned and executed with a proper scope. Covering servers, applications, and data, with minimal downtime and a clear cutover process.
Virtual Servers & Infrastructure
Scalable virtual infrastructure in Azure or AWS. Replaces physical servers with cloud-based equivalents that grow with your business and reduce capital spend.
Microsoft 365 Cloud Management
End-to-end management of your Microsoft 365 environment: security policies, Teams, SharePoint, OneDrive, licensing, and cloud backup of everything in your tenant.
Cloud Backup & Disaster Recovery
Automated, encrypted backup of servers, endpoints, and Microsoft 365. Restore times are tested and documented, not just assumed.
Cloud Cost Optimisation
Unmanaged cloud environments consistently overspend. We review your usage regularly, right-size resources, and eliminate waste. so your bill reflects what you actually need.
Cloud Security & Compliance
Identity management, conditional access, and security policies designed into your cloud architecture from the ground up. not retrofitted after something goes wrong.
DevOps & Automation
CI/CD pipeline setup, infrastructure as code, automated deployments, and containerisation for businesses running applications in Azure or AWS. Less manual work, faster and more reliable releases.
Both Microsoft Azure and Amazon Web Services (AWS) are enterprise-grade cloud platforms. For most Melbourne SMBs, Azure is the natural choice if you're already using Microsoft 365, as it integrates seamlessly with your existing Microsoft environment. AWS offers a wider range of services and is often preferred for businesses with specific application requirements. Onvelo Technologies can recommend the right platform for your needs and manage either or both.
Cloud migration costs vary significantly depending on the complexity of your environment, the number of servers and applications being migrated, and the cloud platform chosen. Onvelo Technologies provides a fixed-price migration quote after an initial assessment of your environment. We also help you model the ongoing cloud running costs so there are no surprises after migration.
For most Melbourne SMBs, cloud computing works out to be comparable or cheaper than on-premise servers when you factor in hardware replacement cycles, electricity, cooling, and maintenance costs. Cloud also eliminates the capital expenditure of server purchases, converting it to a predictable monthly operating expense. The key is optimising your cloud environment. Poorly managed cloud can be expensive, which is why ongoing cost optimisation is part of our service.
Both Microsoft Azure and AWS have data centres in Australia (Sydney and Melbourne). Onvelo Technologies ensures all client data is hosted in Australian-based data centres to comply with Australian data sovereignty requirements and the Privacy Act. For Microsoft 365, data is stored in Microsoft's Australian data centres by default when correctly configured.
Ready to start your cloud journey?
Book a free cloud assessment and we'll map out the right path for your business.
Home/Digital Presence
Digital Presence Services. Included Free
Your business presented properly online. No agency invoice required.
Most businesses know they should be doing more online: consistent social posts, a professional Google profile, proper branding. Most never get around to it because it takes time, budget, or both. Every Onvelo IT client gets this handled as part of their plan. No extra cost.
Included free for all Onvelo Technologies IT clients. Not available as a standalone service.
What the market charges separately
What Melbourne businesses typically pay
for these services separately.
Social Media Management
$600+/mo
Google Business Mgmt
$200/mo
Brand Design
$300/mo
With Onvelo
$0/mo
included in your IT plan
What's included
What's included with every IT plan.
Social Media Design & Posting
Branded social media posts designed, captioned, and published across LinkedIn, Facebook, and Instagram. Between 4 and 10 per month. We handle the lot. You review and approve, we do the rest.
Google Business Profile Management
Your Google Business Profile set up correctly, kept active with regular posts and photos, and monitored for new reviews. When someone searches for IT support in Melbourne, your business should appear and look credible when they click.
Brand Identity & Visual Design
Logo, email signatures, branded templates, and business card design. Everything you need to look consistent and professional across every channel. All files are delivered to you in full.
LinkedIn Company Page Setup
Your LinkedIn company page set up, branded, and kept active with regular content. When a prospect checks you out before calling, what they find should build confidence.
Digital Presence FAQs
Common questions.
Most Melbourne SMBs know they should be more active online but never find the time or budget to do it properly. We include Digital Presence because we want our clients to win in every area of their business. not just IT. A strong online presence makes your business look credible to potential clients before they ever contact you. It's our way of adding value that no other MSP in Melbourne offers.
No. Digital Presence is exclusively available to Onvelo Technologies managed IT clients. It's our way of rewarding clients who trust us with their IT, and it ensures we have the context to create content that accurately represents your business. If you're interested in Digital Presence, the best first step is booking a free IT audit.
The number of posts per month depends on your managed IT plan level. Our focus is quality over quantity. professionally designed, on-brand posts that represent your business well and engage your audience, rather than volume posting just to hit a number. All posts are designed to your brand guidelines and published across the platforms your clients actually use.
Get started. it's included free.
Sign up for managed IT and Digital Presence is included at no extra charge.
Home/Industries
Industries we serve
Managed IT tailored for Melbourne's most demanding industries.
Onvelo Technologies understands that different industries have different IT needs, compliance requirements, and operational priorities. We bring deep experience across Melbourne's key business sectors.
Professional Services
Law firms, accounting practices, consultancies, and financial services. Client data protection, compliance, and uptime are non-negotiable.
Construction & Trades
Builders, engineers, and trade businesses managing sites, crews, and compliance documentation. They need IT that works reliably on-site and in the office.
Healthcare
Medical practices, allied health providers, and aged care. Strict privacy compliance, secure patient data, and reliable clinical systems are essential.
Retail & Hospitality
Retail stores, restaurants, and hospitality businesses relying on POS systems, WiFi, and online presence. Downtime directly costs revenue.
Not-for-Profit
Charities, community organisations, and NFPs. Professional IT support at a cost that respects their budget and mission.
Real Estate & Property
Real estate agencies, property managers, and developers. Specific needs around VPN access, document management, and secure client data handling.
Education & Training
Schools, RTOs, and training providers managing student data, LMS platforms, and multi-site networks. Reliable, compliant IT infrastructure is non-negotiable.
Any Melbourne SMB
If your Melbourne business has 5 to 50 users and relies on technology to operate, Onvelo Technologies is built for you. Regardless of industry.
Find out what Onvelo can do for your industry.
Book a free IT audit and we'll walk you through how we support businesses in your sector. at no cost.
Home/About
About Onvelo Technologies
A Melbourne IT business built specifically for businesses like yours.
Onvelo Technologies is a Melbourne-based managed IT provider for small and medium businesses. the ones that are too busy to manage IT in-house, but too small to need (or afford) a full-time IT department.
Our story
Why Onvelo Technologies exists.
Most Melbourne SMBs end up with one of two options: a large MSP that's slow to respond and treats small clients as low priority, or a sole operator who's fine until something actually goes wrong.
We built Onvelo as a third option: a focused, properly resourced team that delivers real IT management with the personal service and response times that small businesses actually need.
We deliberately limit how many clients we take on. Not to be exclusive, but to make sure every client gets looked after properly. When you call us, you reach someone who already knows your environment.
Our approach
What makes us different.
Proactive over reactive
We fix problems before your team knows they exist. and lost productivity.
Local and accountable
Melbourne-based team, real engineers, real accountability. We don't outsource your support overseas.
Transparent fixed pricing
Predictable billing with no surprise extras. Project work scoped and agreed before we start.
Ready to work with us?
Start with a free IT health check. No commitment, no obligation.
Home/Get in Touch
Book your free IT audit
Let's talk about your IT.
Whether you're ready to switch providers, want to understand your current security posture, or just want to know what managed IT actually costs for a business your size. Start here.
We respond within one business day. All enquiries are treated with complete confidentiality.
Home/Ad-Hoc & On-Call Services
Ad-Hoc & On-Call Support
Need help once. Not locked in forever.
Not every IT need fits a monthly plan. Onvelo Technologies is available for one-off jobs, urgent callouts, and short-term projects. Scoped upfront, priced transparently, no ongoing commitment.
Fixed quotes provided before any work begins
No retainer or plan required
Remote-first. On-site when the job genuinely requires it.
Managed IT clients get priority scheduling
Common one-off requests
What people call us for.
New Staff Setup
Laptop build, Microsoft 365 account, email, applications, and access permissions. New team member ready to work from day one.
Staff Departure
Account disabling, data export, device wipe, and licence removal. Handled securely so nothing falls through the cracks when someone leaves.
Device Setup & Repair
Laptop or desktop configuration, software installs, OS issues, and hardware troubleshooting. Remote where possible, on-site when needed.
System or Cloud Migration
Moving from one platform to another. on-premise to cloud, old email to Microsoft 365, or one cloud provider to another. Scoped as a fixed-price project.
Office Move or Setup
New office fitout or relocation. Network, WiFi, firewall, cabling, and internet connectivity designed and installed end to end.
Security Uplift
MFA rollout, EDR deployment, Essential Eight gap remediation, or a targeted security improvement. Delivered as a standalone project.
Data Recovery
Recovering lost or deleted files, corrupted drives, or data outside a backup window. Assessed first, quoted before any recovery work begins.
IT Consulting
Technology planning, vendor selection, IT budget advice, or a second opinion before a major purchase or decision. Charged by the hour, no retainer.
Emergency Response
Ransomware, breach, or critical system failure. We respond, assess the situation, and help you recover. Quoted separately from standard support.
WiFi Design & Deployment
Properly designed wireless coverage for your floor plan. Access points placed for reliable signal, SSIDs configured, and guest networks separated from your business network.
Office Network Setup & Relocation
New office fitout or relocation handled end to end. structured cabling, switching, WiFi, and internet connectivity. Your team walks in on day one and everything works.
How it works
Simple process. No surprises.
1
Tell us what you need
Describe the job via email or phone. No forms, no ticketing system, no waiting queue.
2
We scope and quote
Fixed price for projects. Hourly rate for open-ended work. You know the cost before we start.
3
We do the work
Remote where possible. On-site when the job genuinely requires it. You get a summary of everything done.
4
Invoice within 24 hours
Clean invoice issued the same day or next morning. Pay on completion. No retainer, no ongoing obligation.
Need something done? Let's talk.
Tell us what you need and we'll come back with a clear scope and price. No obligation to proceed.
Home/Web Design & Development
Web Design & Development
A website that works as hard as your business does.
Most small business websites are either outdated, slow, or built by someone who has since disappeared. Onvelo designs and builds professional websites for Melbourne businesses. Clean, fast, mobile-ready, and built to convert visitors into enquiries.
Custom design. not a template with your logo dropped in
Mobile-first and fast-loading on every device
Ongoing support and updates included. you won't be left stranded
Hosted and secured by the same team managing your IT
What we build
Every type of web project, handled in-house.
Business Websites
A professional website that clearly communicates who you are, what you do, and how to contact you. Designed around your brand, built to load fast and look right on every screen.
Landing Pages
Single-purpose pages built to convert. for campaigns, promotions, new service launches, or Google Ads. Designed to drive one action and do it well.
E-Commerce
Online stores built for Melbourne businesses wanting to sell products or services directly. Secure checkout, inventory management, and mobile-optimised product pages.
Website Redesigns
Your existing site rebuilt properly. updated design, faster loading, better mobile experience, and content that actually reflects your business today.
Hosting & Security
Managed hosting with SSL certificates, regular backups, uptime monitoring, and security patching. Your website looked after by the same team managing your IT infrastructure.
Ongoing Maintenance
Content updates, plugin updates, performance checks, and regular backups. A website is not a one-time project. it needs ongoing care to stay fast, secure, and current.
Why it makes sense to have us build it
Your website and your IT, looked after by the same team.
No finger-pointing
When your website and IT are managed separately, every problem becomes a blame game between providers. With Onvelo, it's one team, one conversation.
Hosted on infrastructure we control
Your website sits on hosting we manage and monitor. Faster response to outages, security issues, or performance problems.
Consistent with your brand
Our creative team already handles your social media and brand assets. Your website will look consistent with everything else your business puts out.
You won't be ghosted
Freelancers disappear. Agencies move on to bigger clients. Onvelo is your ongoing IT partner. Your website gets the same long-term attention as everything else.
Need a new website or a rebuild? Let's talk.
Tell us about your business and what you need. We'll come back with a clear scope and price. no obligation.